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Cookie Policy

Cookie Policy

Last Updated: 11 November 2026

1. Introduction

MKPODPLUG LTD, trading as MK Pod Plug, operates the website mkpodplug.co.uk.

We use cookies and similar technologies to support the operation of our website, provide a secure shopping experience, remember customer preferences and understand how our services are used.

This Cookie Policy explains what cookies are, why we use them, how they may affect your privacy and how you can manage your preferences.

This policy should be read alongside our Privacy Policy, which explains how we collect, use, protect and share personal information.

We aim to comply with applicable UK data protection and privacy legislation, including the Privacy and Electronic Communications Regulations, the UK General Data Protection Regulation and the Data Protection Act 2018.

Where applicable, we also comply with relevant EU data protection and electronic privacy requirements.

2. What Are Cookies?

Cookies are small text files that websites may store on your computer, mobile phone, tablet or other device when you visit them.

They allow websites to remember certain information about your visit, such as items added to your shopping basket, account sessions, selected preferences or interactions with website features.

Some cookies are necessary for a website to function correctly, while others help website operators understand performance or provide optional features.

We may also use similar technologies, such as pixels, tags and browser storage, which can perform related functions.

References to cookies in this policy also include similar storage and access technologies where applicable.

3. Types of Cookies We Use

Our website may use several categories of cookies depending on the services and features enabled.

Strictly Necessary Cookies

These cookies support the essential operation, security and functionality of our online store.

They may be used to maintain shopping baskets, manage checkout sessions, support customer authentication, prevent fraud, remember privacy choices and enable secure transactions.

Certain age verification and security functions may also rely on technologies that are necessary to provide services or comply with applicable legal requirements.

Strictly necessary cookies do not ordinarily require consent where the relevant legal exemption applies.

Disabling these cookies through browser settings may prevent parts of our website from functioning correctly.

Functional and Preference Cookies

Functional cookies help remember information such as your selected language, location, currency preferences or other website settings.

They may improve the appearance and usability of our website.

Some functional technologies may qualify for a legal exception where the applicable requirements are satisfied.

Where consent is required, these technologies will be subject to the appropriate consent choices.

Analytics and Performance Cookies

Analytics technologies help us understand how our website performs and how visitors interact with its features.

They may provide information about website visits, page views, navigation patterns, device types, technical errors and general website performance.

We may use Shopify Analytics and other analytics tools where enabled.

Some limited statistical technologies may qualify for an exception from consent requirements under UK law, provided their sole purpose is to produce appropriate statistics for improving our website and all relevant safeguards are satisfied.

Where we rely on this exception, visitors will receive clear information and a simple, free means of objecting.

Analytics that do not qualify for an applicable exception will require consent where prescribed by law.

Marketing and Advertising Cookies

Certain optional technologies may be used to measure marketing activity, understand customer engagement or support other lawful marketing functions.

These technologies can involve identifying browsing activity or linking website interactions with marketing services.

Where marketing or advertising cookies are used, we will seek consent where required by law.

We will also comply with applicable restrictions concerning the advertising and promotion of nicotine products.

Rejecting optional marketing cookies will not prevent you from purchasing products through our website.

4. Cookies Used by Shopify

Our online store is powered by Shopify.

Shopify may place cookies and use related technologies to support essential store functionality, checkout, customer accounts, security, preferences and permitted analytics.

Examples of cookies identified by Shopify for merchant storefronts include the following.

_shopify_essential

Supports essential store operations, including session and checkout functionality and protection against tampering.

Typical duration: Up to 1 year.

_shopify_cmp

Stores a visitor's cookie consent preferences for the store.

Typical duration: Up to 1 year.

_shopify_test

Checks whether cookies can be used by the visitor's browser.

Typical duration: Approximately 1 minute.

cart

Stores information relating to a customer's shopping basket.

Typical duration: Up to 91 days.

cart_currency

Helps retain the relevant cart currency following checkout.

Typical duration: Up to 91 days.

localization

Supports localisation of the shopping experience, including country selection.

Typical duration: Up to 1 year.

discount_code

May temporarily retain a discount code received through a website link for use at checkout.

Typical duration: For the relevant browser session.

_shopify_analytics

Supports Shopify analytics relating to website or checkout interactions.

Typical duration: Up to 1 year.

_shopify_marketing

Supports Shopify marketing related functionality where enabled.

Typical duration: Up to 1 year.

These are examples of cookies documented by Shopify and do not mean that every cookie is placed during every visit.

The actual cookies used may vary depending on website features, customer preferences, browser settings and Shopify updates.

For further information about Shopify cookies, visit:

https://www.shopify.com/legal/cookies

5. Cookies and Technologies From Other Providers

In addition to Shopify, our website uses third party services to support aspects of our business.

Depending on the configuration and features enabled, these services may use cookies or similar technologies.

Age Verification

We use age verification services to help prevent unlawful purchases of age restricted products.

These services may use technologies necessary to complete verification, maintain secure sessions or prevent fraudulent activity.

Any additional tracking that is not covered by a legal exception will be subject to the applicable consent requirements.

Payment Processing

Payment providers may use cookies and similar technologies to securely process transactions, protect payment information, prevent fraud and maintain payment sessions.

These technologies may operate when you proceed to checkout or select a payment method.

Payment providers may also have their own privacy and cookie policies.

Website Analytics

Where enabled, analytics services such as Microsoft Clarity may help us identify technical issues and understand how visitors interact with our website.

Some analytics services can provide information about navigation, page interactions, scrolling behaviour or session activity.

We will obtain consent for these technologies where required and will not rely on a statistical exception where the processing goes beyond its legal conditions.

Customer Communications

Services such as Klaviyo may support permitted customer communications and related website functionality.

Where these services use optional tracking technologies, appropriate privacy and consent requirements will apply.

Reviews, Loyalty and Referral Services

Features provided through services such as Trustpilot, Smile.io and GoAffPro may use cookies or similar technologies to support customer reviews, rewards, referral attribution or related functionality.

Some technologies may be necessary for a feature specifically requested by a customer.

Other tracking technologies will be subject to applicable consent requirements.

Third party technologies are reviewed according to their purpose, functionality and applicable privacy requirements.

6. Cookie Consent

Where the law requires consent for cookies or similar technologies, we will request that consent before using the relevant nonessential technologies.

Visitors may be presented with a cookie consent banner or preferences interface when visiting our website.

Depending on the applicable settings, customers may be able to accept optional cookies, reject them or manage individual categories.

Consent must be freely given, informed and based on a clear affirmative action.

Simply continuing to browse our website does not, by itself, constitute consent to optional cookies.

Refusing nonessential cookies will not prevent access to essential shopping and checkout features.

Some optional website features may operate differently when particular technologies are disabled.

Where an applicable legal exception permits certain technologies without consent, we will comply with any additional transparency or objection requirements.

7. Managing Your Cookie Preferences

You have the right to manage the use of optional cookies and similar technologies in accordance with applicable law.

Where available, you can review or change your cookie choices using the Cookie Preferences control provided on our website.

You may also use your browser settings to block, restrict or delete cookies.

Most browsers allow you to view stored cookies, disable certain categories or clear browsing data.

Please note that blocking all cookies may affect important website functions, including shopping baskets, customer accounts and secure checkout.

Changing your browser settings does not necessarily withdraw consent from every tracking service, so we recommend using our website privacy preferences where available.

8. Withdrawing Consent

Where we rely on your consent to use cookies or similar technologies, you may withdraw that consent at any time.

You may do this through the cookie preferences controls available on our website.

Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

After withdrawal, technologies that require consent should cease operating for the relevant purposes, subject to technical processing needed to implement your preferences.

Previously stored cookies may remain on your device until they expire or are deleted. You may remove them using your browser settings.

Where a technology relies on an applicable legal exception rather than consent, any separate right to object will be provided in accordance with that exception.

9. How Long Cookies Remain on Your Device

The duration of a cookie depends on its purpose and configuration.

Session Cookies

Session cookies are temporary and generally expire when the relevant browsing session ends.

They may support navigation, checkout processes and other temporary website functions.

Persistent Cookies

Persistent cookies remain on a device for a specified period or until they are deleted.

They may remember preferences, support account functionality or perform other permitted functions across multiple visits.

Different technologies may have different retention periods.

We aim to ensure that cookie durations are appropriate for their intended purpose and comply with applicable legal requirements.

The examples in Section 4 describe typical Shopify cookie durations. Actual durations may vary where Shopify or other providers update their technologies.

10. International Visitors

MK Pod Plug operates from the United Kingdom and may receive website visitors from other countries.

Cookie and privacy requirements may differ depending on your location.

Where applicable, we will apply additional consent requirements and privacy protections under EU law or other relevant legislation.

We will not assume that a cookie exempt from consent under UK law is automatically exempt in every other country.

Where required, our consent settings will be adjusted to reflect the relevant jurisdiction.

11. Children's Privacy

Our website and nicotine products are intended for adults aged 18 and over.

We do not knowingly use optional tracking technologies for the purpose of targeting children with nicotine product advertising.

We use appropriate age restriction measures and aim to process only the information reasonably necessary for lawful and secure website operations.

If you believe a minor has provided personal information through our website, please contact us.

Further information is available in our Privacy Policy and Age Verification Policy.

12. Cookies and Personal Information

Some cookies and similar technologies collect information that can identify or reasonably be linked to an individual.

Where cookie related information constitutes personal data, we process it in accordance with applicable data protection law.

Our Privacy Policy explains the lawful bases for processing, information sharing, international transfers, retention practices and the rights available to individuals.

You may have rights to request access, correction, deletion, restriction or other actions concerning your personal information, depending on the circumstances.

To exercise applicable rights, please contact info@mkpodplug.co.uk.

13. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in website functionality, technology providers, Shopify services or applicable legal requirements.

When changes are made, we will publish the revised policy on our website and update the date shown at the beginning.

Where changes require renewed consent or additional notice, we will take the appropriate steps.

We encourage visitors to review this policy periodically.

14. Contact Information

If you have questions about this Cookie Policy, our use of cookies or your privacy rights, please contact us.

Company: MKPODPLUG LTD

Trading Name: MK Pod Plug

Company Registration Number: 14506141

Email: info@mkpodplug.co.uk

Registered Office:

C213, 1 to 9 Barton Road

Bletchley

Milton Keynes

MK2 3HU

United Kingdom

Website: https://mkpodplug.co.uk

For additional information about how we handle personal information, please refer to our Privacy Policy.

Nothing in this Cookie Policy excludes or restricts your rights under applicable data protection or consumer protection legislation.

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