FAQS

FREQUENTLY ASKED QUESTIONS

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What are nicotine Pouches?

Nicotine pouches are small, discrete pouches containing nicotine and flavorings, designed to be placed between the gum and upper lip. Unlike traditional tobacco products like cigarettes or chewing tobacco, nicotine pouches do not contain tobacco leaf. Instead, they typically consist of natural fibers, nicotine, flavorings, and occasionally other additives. These pouches release nicotine slowly, providing a nicotine hit without the need for smoking or chewing tobacco. They are popular among those seeking alternatives to smoking or traditional forms of nicotine consumption.

How do i use nicotine pouches?

Using nicotine pouches closely resembles the method of using Snus. To use, simply position a pouch between your upper lip and gum. Once in place, you can leave the pouch there for a duration of up to 40 minutes, enabling the gradual release of nicotine.

DO NOT SWALLOW

THROW AWAY ONCE FINISHED!

How long is shipping?

For uk customers:

Tracked 24: Takes 1-2 Days

Tracked 48: Takes 2-3 Days

International customers:

International tracked: 5-10 days

Checkout out shipping policy for more information: Shipping Policy

What countries do you ship to?

We ship to the UK, EU, Canada, USA, and neighbouring countries. However, it's important to note that we cannot be held responsible for packages seized in nicotine-restricted countries.

How old do you have to be to purchase?

Our products are designed for adult smokers and nicotine users, and we exclusively cater to individuals aged 18 and above for sales.

Why do the pouches burn?

New users may notice a slight tingling sensation under the lip initially, which tends to diminish as the body becomes accustomed to the product.

The intensity of this sensation may vary depending on the nicotine strength. To alleviate this sensation, users can adjust the position of the nicotine pouch or place it on the tongue briefly.

Additionally, drinking water or spitting out excess saliva can help alleviate discomfort.

Can you use expired nicotine pouches?

Indeed, they remain usable. However, there's a possibility of the pouches drying out, resulting in a diminished nicotine effect.

Returns & Cancellations?

  • Please ensure accuracy before placing your order.
  • Contact us via email promptly if you need to cancel.
  • Note that once the order is placed, changes or cancellations may not be possible.
  • Our team works tirelessly to dispatch orders on time.
  • We may not be able to cancel orders once they're placed due to our rapid processing.
  • We are not liable for delivery address errors.
  • If your order is undeliverable due to address errors, you may qualify for a refund, excluding original shipping costs.

I put the wrong address?

  • We are not accountable for delivery address errors; it's your responsibility as the recipient to ensure accuracy.
  • If you've ordered to an incorrect address resulting in package return, we can resend it, but you'll need to cover shipping expenses again.
  • Alternatively, you can opt for a refund on the goods, but shipping costs won't be reimbursed.

Do you sell snus? Is this snus?

  • Our product is not snus; we specialize in nicotine pods/pouches.
  • While these products are often referred to as 'snus' due to similar usage, there's a crucial distinction.
  • Traditional snus contains tobacco, whereas our nicotine pods are made from natural fibres and are completely tobacco-free.

Can i mix and match the same brand with different flavours?

Yes you can!

Apply 10 pouches of the same brand and any flavour to get the sleeve discount!